Unclaimed Freight Furniture Reviews

They kept changing my delivery time, which got really frustrating. It’s not even about the wait itself — I get that delays happen — it was more that the time kept moving around and made it hard to plan my day.

I had to send my order back, and I felt a bit pressured waiting for the refund to come through because I needed the money back sooner. It wasn’t the fastest process, but customer service did get back to me and kept things moving. It took a few extra days, which was frustrating, but the refund did come through in the end. Overall, it was okay, just wish it had been quicker.

It showed as in stock online, but when I tried to get it, it wasn’t actually available. Kind of annoying and felt like a waste of time, lol.

I tried calling and emailing a few times, but for some reason I just never heard anything back. After waiting several days with no response, it got frustrating

My order took way too long to get here, and I couldnt get a clear update from anyone. I was basically stuck waiting around for days with no real idea what was going on. i dont think Ill order from them again after this.

I stopped in to look at a couch, and my first reaction was, yikes, the showroom felt way messier than I expected.
There was dust on some of the tables, random stuff sitting in the walkways, and a few display pieces looked like they hadn’t been wiped down in a while. It kind of threw me off and made it hard to just relax and browse.

The staff seemed fine, so it wasn’t really about them, but the space just didn’t feel clean or cared for. I might give it another try later, but this visit wasn’t the best first impression.

The sales staff were really helpful and pointed me toward what I needed without hovering or pressuring me. I usually hate shopping when it starts to feel like I’m trapped in a conversation I can’t get out of, but this was actually easy and comfortable

We ended up using the financing option on unclaimedfreightfurniture.com because we needed a couch and table sooner than we expected. It was straightforward, and I liked being able to see what the payments would look like instead of paying everything upfront.

I was a little unsure about the quality at first since we were trying to move quickly, and I did have to reread some of the financing terms to make sure I understood them. Overall though, it made things easier and helped us get what we needed without stressing too much

Am I the only one who thought unclaimed freight furniture would be way cheaper? I went in expecting some solid deals, but the prices weren’t that low. A few pieces looked nice enough, but for what they were charging, it didn’t really feel like much of a bargain. I’ve seen similar stuff elsewhere for less. It wasn’t a terrible experience or anything, just not the great value I was hoping for.

To be fair, my order was ready and the furniture itself turned out fine. But the pickup process was frustrating. I ended up waiting around for a long time with no real updates, and the staff seemed a little confused about what was going on. Not the worst experience, but definitely not as smooth as I expected.

I was about to place an order, but then I read the return policy and backed out. Yikes. There are just too many restrictions, and it kind of feels like if something shows up wrong or doesn’t work out, you’re on your own. Nope. For buying furniture online, that’s just not a risk I want to take.

I tried to check out, but it kept sending me back to my cart for some reason. Then the shipping total seemed to change after I put in my info, and the page was loading really slowly on my phone. At one point I wasn’t even sure if the order had gone through or not, so I just closed the page. Frustrating, especially for something that should be fairly simple.

I reached out about a warranty issue and felt like I was being ignored. It took way too long to hear back, and even after finally getting a response, there still wasn’t any real fix offered. Disappointing experience overall...

I’m happy with the furniture, and placing the order was easy enough. The shipping ended up being a little more than I expected, which was kind of annoying, but when I compared the total cost to a few local stores, it still came out cheaper. If the furniture had been more expensive to begin with, I probably would’ve felt differently, but in this case it still felt worth it. Delivery went smoothly and everything arrived in good shape, so I’d give it 4 stars.

My order was supposed to arrive on Friday, but it didn’t show up until the following Tuesday. The tracking updates were unclear, so I wasn’t sure if it was delayed, lost, or just sitting somewhere. I ended up calling customer service twice to figure out what was going on. I’ve ordered from other places where delays happen, but they usually communicate a lot better, so this was definitely more frustrating than I expected.

I tried ordering from unclaimedfreightfurniture.com, and it was way more annoying than it should’ve been. The site kept running slow, the checkout process was confusing, and there wasn’t enough clear info before I was supposed to pay. They make it seem like ordering will be simple and straightforward, but that definitely wasn’t the case. I kept having to go back and double-check things because I didn’t feel confident anything was right. After a while, I just gave up. Disappointing experience, especially when they promise an easy process and then don’t deliver.

I did like some of the furniture, but getting help from customer service was annoying. I sent a couple messages and ended up waiting days to hear back. When they finally replied, it was super brief and didn’t really answer what I was asking. It wasn’t the worst experience ever, but I definitely wasn’t impressed

I bought this sofa last year, it’s already falling apart like some cheap little placeholder couch. The frame feels loose, and the cushions went flat way faster than they should have. Disappointing for something that was supposed to actually last.

The delivery crew just didn’t come off very professional. They were Rude and the whole experience felt a bit awkward.

So, yeah... there was some damage at first, which wasn’t ideal. I ended up calling them about it, and after that they got it fixed. Took a little back and forth, but it did get sorted eventually